Shipping Information

Shipping Information

At EliteCasa, we strive to provide a seamless and efficient shipping experience for our valued customers. Below you will find all the information you need regarding our shipping policies:

Free Shipping

We are pleased to offer free standard shipping on all orders over $50 within the United States. For orders under $50, a flat shipping rate of $5.99 applies.

Processing Time

Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, along with tracking information to monitor your shipment’s progress.

Delivery Time

  • Standard Shipping: 3-12business days
  • Expedited Shipping: 2-5 business days (additional charges apply)
  • Overnight Shipping: 2 business day (additional charges apply)

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.

Shipping Carriers

We use reliable shipping carriers such as UPS, CJ packet, FedEx, and USPS to ensure your orders arrive safely and on time.

International Shipping

Currently, we do not offer international shipping. We are working to expand our shipping options and hope to serve international customers in the near future.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order through your account on our website.

Shipping Address

Please ensure that your shipping address is accurate and complete. EliteCasa is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Delays

While we strive to meet our delivery estimates, there may be occasional delays due to high order volumes, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience.

Contact Us

If you have any questions or concerns about your order or shipping, please do not hesitate to contact our customer support team at support@elitecasa.com. We are here to assist you and ensure a smooth shopping experience.

Thank you for choosing EliteCasa!